Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States, Canada and other copyright laws, and is the property of Nadine Karall. The collective work includes works that are licensed to GoGoPak, Inc. Copyright 2013, Nadine Karall ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with GoGoPak USA, Inc. or purchasing GoGoPak USA, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with GoGoPak USA, Inc. or to purchase GoGoPak USA, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Nadine Karall. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of GoGoPak USA, Inc. used in the site are trademarks or registered trademarks of Nadine Karall


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, GoGoPak USA, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. GoGoPak USA, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. GoGoPak USA, Inc. does not make any warrantys or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
GoGoPak USA, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if GoGoPak USA, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a GoGoPak USA, Inc. product is mistakenly listed at an incorrect price, GoGoPak USA, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. GoGoPak USA, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, GoGoPak USA, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by GoGoPak USA, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
GoGoPak USA, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to GoGoPak USA, Inc..


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of GoGoPak USA, Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of GoGoPak USA, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. GoGoPak USA, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. GoGoPak USA, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a GoGoPak USA, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
GoGoPak USA, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, GoGoPak USA, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, GoGoPak USA, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to GoGoPak USA, Inc. in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless GoGoPak USA, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, GoGoPak USA, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with GoGoPak USA, Inc., GoGoPak USA, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of GoGoPak USA, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, GoGoPak USA, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


How do I return an item?
If you would like to return product, please contact Customer Service at service@gogopak.com. Supply your order number, product codes for return, and reason for the return.

Returns must be in original condition and quantity. All returns are subject to a 25% re-stocking fee. Returns must be handled within 2 weeks of the ship date. Some products are Non-Returnable (see Note below for details). A Return Authorization form issued by email from our Customer Service must accompany the return parcel. The freight on return goods must be handled by the customer and packed and returned in original condition. The original freight on the order is not part of the refund to be processed upon receipt. Refunds are processed within 30 days.

Note: There are NO RETURNS or refunds on Custom Branded items, All Napkin Products, All Food-Safe Boxes (Bakery Boxes, Cupcake Boxes, Candy Boxes & Confection Boxes), Tin Boxes, and Rigid Boxes.

For product shipped incorrectly or in error, please contact Customer Service to process a call tag once verified.

If goods have arrived damaged, please contact service@gogopak.com so we can assist with the courier claim. Please provide some digital photos of the damage.